A state institution located in Frackville, PA is seeking an Information Technology Coordinator to manage IT systems and provide hands-on support. The role involves troubleshooting, installing software, and user support, along with developing software applications. Candidates should possess a 4-year degree or 5 years of equivalent experience, with strong skills in technical support and systems administration. This is a 100% onsite position requiring collaboration with various departments for information technology solutions.
Qualifications
5 years of experience in technical support for hardware and software.
Proficient in call tracking and ticketing software.
Experience with equipment and network diagnostics.
Responsibilities
Troubleshoot and maintain IT equipment and network systems.
Provide user support and conduct training sessions.
Develop and implement software applications for institutional needs.
Skills
Technical support
Troubleshooting
Systems administration
Software development
User support
Education
4-year college degree or 5 years of equivalent experience
Tools
ServiceNow
Ticketing software
Job description
A state institution located in Frackville, PA is seeking an Information Technology Coordinator to manage IT systems and provide hands-on support. The role involves troubleshooting, installing software, and user support, along with developing software applications. Candidates should possess a 4-year degree or 5 years of equivalent experience, with strong skills in technical support and systems administration. This is a 100% onsite position requiring collaboration with various departments for information technology solutions.