Onsite IT Support Technician — Vandalia

1 Click Logistics; Vandalia (OH); On-site; USD 19,000 - 23,000; Full time

Job summary

1 Click Logistics in Vandalia, OH, is seeking an IT Support Technician to handle hardware, software, network, and system issues while ensuring fast resolutions and excellent service. You will assist with onboarding, offboarding, workstation setup, and ongoing IT support to keep operations efficient and secure.

The role requires coordinating with IT teams, maintaining asset records, and supporting Microsoft 365 apps. The position is full-time and on site at our Vandalia facility.

Qualifications

• Pursuing degree or certification in Information Technology, Computer Science, or related field.
• Experience with Windows PCs and printers/scanners.
• Familiar with asset tracking or inventory management.
• Experience in warehouse or logistics environments.
• Previous customer service or technical support experience.

Responsibilities

• Provide technical support for desktops, laptops, printers, and mobile devices.
• Troubleshoot hardware, software, network, and system access issues.
• Assist onboarding/offboarding and equipment setup.
• Monitor and respond to IT tickets in a timely manner.
• Maintain inventory records and software licenses.
• Support Microsoft 365 apps including Outlook, Teams, OneDrive, and SharePoint.

Skills

Windows OS

Microsoft 365

Networking basics

Imaging & deployment

Troubleshooting

Customer service

Communication

Organization

Team collaboration

Problem solving

Education

Pursuing IT degree

Tools

Printers

Scanners

Asset management software

VPNs

Job description

1 Click Logistics in Vandalia, OH, is seeking an IT Support Technician to handle hardware, software, network, and system issues while ensuring fast resolutions and excellent service. You will assist with onboarding, offboarding, workstation setup, and ongoing IT support to keep operations efficient and secure.

The role requires coordinating with IT teams, maintaining asset records, and supporting Microsoft 365 apps. The position is full-time and on site at our Vandalia facility.