Onsite IT Support Technician – Networking & Data Center Ops

Teceze; Marshalltown (IA); On-site; USD 67,000 - 89,000; Part time

Job summary

Teceze in Marshalltown, IA is seeking an experienced Deskside Support to join our on-site IT team. With 3–5 years in infrastructure support, you will handle basic networking, data center operations, hardware troubleshooting, and ITSM tool usage, coordinating with remote teams to resolve issues.

Responsibilities include configuring switches/routers, VLANs, patching, Avaya VOIP support, monitoring tools like SolarWinds, and supporting Windows and UNIX/Linux systems.

Qualifications

• 3–5 years of IT infrastructure support required.
• Basic networking: switches, routers, VLANs.
• On-site desk-side support for internal and external teams.
• Experience with ITSM tools and monitoring platforms.

Responsibilities

• Configure switches/routers and VLANs.
• Patch phone ports and maintain data center racks.
• Troubleshoot Avaya VOIP and network issues.
• Monitor and troubleshoot systems using SolarWinds and similar tools.
• Support Windows and UNIX/Linux environments; assist remote teams.

Skills

Networking basics

IT infrastructure

Windows OS

UNIX/Linux

Tools

SolarWinds

ServiceNow

EMC Avamar

Data Domain

Riverbed

Cisco

Job description

Teceze in Marshalltown, IA is seeking an experienced Deskside Support to join our on-site IT team. With 3–5 years in infrastructure support, you will handle basic networking, data center operations, hardware troubleshooting, and ITSM tool usage, coordinating with remote teams to resolve issues.

Responsibilities include configuring switches/routers, VLANs, patching, Avaya VOIP support, monitoring tools like SolarWinds, and supporting Windows and UNIX/Linux systems.