Onsite IT Support Technician – Immokalee

TeamLogic IT; Immokalee (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Job summary

TeamLogic IT is seeking an onsite IT support specialist for a full-time position in Immokalee, Florida. The role requires reliability, strong communication, and the ability to work without remote access.

You will troubleshoot a range of common IT issues and support onboarding and offboarding activities at the client site. The ideal candidate has experience with Windows and Microsoft 365, strong documentation skills, and a customer-focused approach.

Qualifications

• Previous experience providing basic IT or help desk support.
• Working knowledge of Windows computers and Microsoft 365.
• Familiarity with common office equipment and basic networking.
• Ability to follow technical instructions and established procedures.
• Strong written and verbal communication skills.
• Good organizational and time-management skills.
• Ability to document work clearly and accurately.
• Comfortable asking questions and escalating when appropriate.
• Able to work independently while also collaborating with TeamLogic.

Responsibilities

• Respond to employees who need technical assistance.
• Troubleshoot computer, application, login, email, printer, monitor, and connectivity issues.
• Assist with new computer setups and employee onboarding.
• Help with employee offboarding, equipment collection, and account-related requests.
• Install approved software, peripherals, and replacement equipment.
• Perform basic hardware troubleshooting and coordinate repairs or replacements.
• Keep track of assigned equipment and report inventory changes.
• Gather screenshots, error messages, device names, and other relevant information before escalating an issue.
• Serve as onsite point of contact when access to devices or network equipment is needed.
• Follow troubleshooting instructions and report results clearly.
• Keep users informed of progress and ensure issues are fully resolved.
• Document the issue, steps taken, and final resolution.

Skills

Windows OS

Microsoft 365

Help desk support

Technical troubleshooting

Documentation

Communication skills

Job description

TeamLogic IT is seeking an onsite IT support specialist for a full-time position in Immokalee, Florida. The role requires reliability, strong communication, and the ability to work without remote access.

You will troubleshoot a range of common IT issues and support onboarding and offboarding activities at the client site. The ideal candidate has experience with Windows and Microsoft 365, strong documentation skills, and a customer-focused approach.