Onsite IT Support Technician - Entry Level

Silotech Group; San Antonio (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Silotech Group, Inc. in San Antonio, TX, is seeking an entry-level Support Field Technician to join our team. The role involves multi-site on-site support for client networks, servers, and workstations, with training provided.

Strong communication and a professional client presence are essential. You will troubleshoot Windows/Mac desktops, assist with user management, and document service tickets. The position emphasizes growth and hands-on experience in a collaborative, security-focused

Qualifications

• CompTIA A+ certification within 6 months or higher certification.
• High School Education with 3 years of Experience OR Technical bachelor’s degree with 1 year of Experience.

Responsibilities

• Support field technician duties across client networks, servers, and workstations.
• Troubleshoot desktop and server configurations, including Windows and Mac environments.
• Handle client interactions professionally and document tickets accurately.
• Be the on-site face of Silotech Group at local client locations.

Skills

Desktop management

User management

Troubleshooting Windows/Mac

Networking basics

Team player

Education

CompTIA A+ or higher

High School + 3 years experience

Job description

Silotech Group, Inc. in San Antonio, TX, is seeking an entry-level Support Field Technician to join our team. The role involves multi-site on-site support for client networks, servers, and workstations, with training provided.

Strong communication and a professional client presence are essential. You will troubleshoot Windows/Mac desktops, assist with user management, and document service tickets. The position emphasizes growth and hands-on experience in a collaborative, security-focused