Onsite Desktop Technician & IT Support Pro (San Antonio)

Sistema Technologies, Inc.; San Antonio (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Medical coverage

Dental and vision benefits

Job summary

A technology support service provider is seeking a Desktop Technician for onsite support in San Antonio, TX. This role involves installation and troubleshooting of desktops, laptops, and A/V equipment, while providing excellent customer service. The ideal candidate should have strong knowledge of Windows 11, Office 365, and hardware troubleshooting. Offers competitive pay and solid benefits, including medical coverage. Ready to work onsite? Apply now!

Qualifications

• Strong customer service and communication skills.
• Technical knowledge of Windows 11 and Office 365.
• Experience with Dell and Apple hardware.

Responsibilities

• Install desktops, laptops, and peripherals.
• Respond to Tier II support requests courteously.
• Document and resolve incident statuses and solutions.

Skills

Customer Service/Communication Skills

Technical knowledge of Windows 11

Office 365 experience

Working knowledge of Dell/Apple hardware

Ability to troubleshoot A/V equipment

Ability to work in a team

Flexibility for support during weekends

Tools

Dell laptops

iPads

WebEx

Zoom

Job description

A technology support service provider is seeking a Desktop Technician for onsite support in San Antonio, TX. This role involves installation and troubleshooting of desktops, laptops, and A/V equipment, while providing excellent customer service. The ideal candidate should have strong knowledge of Windows 11, Office 365, and hardware troubleshooting. Offers competitive pay and solid benefits, including medical coverage. Ready to work onsite? Apply now!