Onsite IT Support Technician - Employee-Owned

Hirebridge; Atlanta (GA); On-site; USD 62,000 - 75,000; Full time

Benefits offered by this job

Employee ownership

Stock options

Project bonus

Profit-sharing bonus

Job summary

PC Construction is seeking a motivated IT Support Technician to join our employee-owned team. This office-based, onsite role supports end users and expands IT services across regional offices and jobsites.

You’ll manage users, devices, inventory, and provide primary Help Desk support, with hands-on experience in Intune, Office, Egnyte and MDM tools. Travel to regional sites is required as needed.

Qualifications

• Experience providing IT support to end users and managing tickets.
• Familiarity with device and software inventory systems.
• Ability to install and support end-user devices and networks.

Responsibilities

• Create, manage and remove users and devices (i.e., Microsoft Office, Egnyte).
• Manage daily inventory of devices and software in asset systems.
• Provide primary help desk support and ticket ownership.
• Administer Intune, Apple MDM and antivirus/web proxy services.
• Coordinate internet services and remote site installations as needed.
• Travel to regional offices and jobsites when requested.

Skills

Customer service

End user support

Ticket management

Remote support

Network troubleshooting

Tools

Microsoft Intune

Microsoft Office

Egnyte

Apple MDM

Job description

PC Construction is seeking a motivated IT Support Technician to join our employee-owned team. This office-based, onsite role supports end users and expands IT services across regional offices and jobsites.

You’ll manage users, devices, inventory, and provide primary Help Desk support, with hands-on experience in Intune, Office, Egnyte and MDM tools. Travel to regional sites is required as needed.