Onsite IT Support Technician - Client-Focused

日本アバカス株式会社; Orlando (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

日本アバカス株式会社 in Orlando seeks an IT Support Technician to deliver exceptional service in person. This full-time role involves resolving client issues, managing escalated service requests, and performing technical installations and repairs.

Ideal candidates will possess an associate degree in technology, three years’ experience in IT support, and relevant certifications. This position requires a commitment to high-quality client service and technical excellence.

Qualifications

• Minimum 3 years in IT support roles, particularly in Microsoft environments.
• Associates degree in technology or equivalent experience required.
• Certifications such as Network+, Server+, or Windows Server are preferred.

Responsibilities

• Resolve service tickets to ensure client satisfaction.
• Install and configure software and hardware systems.
• Provide emergency support for technical systems on-site.

Skills

IT Support

Client Relationship Management

Troubleshooting

Microsoft Environments

VMWare

Communication Skills

Education

Associates degree in technology related field

Tools

Windows Server

Active Directory

SQL

Backup Technologies

Job description

日本アバカス株式会社 in Orlando seeks an IT Support Technician to deliver exceptional service in person. This full-time role involves resolving client issues, managing escalated service requests, and performing technical installations and repairs.

Ideal candidates will possess an associate degree in technology, three years’ experience in IT support, and relevant certifications. This position requires a commitment to high-quality client service and technical excellence.