Client IT Field Technician — On‑Site Support Hero

日本アバカス株式会社; Boston (MA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

Robust benefits package

Workplace perks like healthy snacks and fun events

Job summary

日本アバカス株式会社 is seeking a Site Services Technician in Boston, MA. In this role, you will provide exceptional technical support to Hedge Fund and Private Equity clients, ensuring their operations run smoothly and efficiently. You will handle client issues, collaborate with internal teams, and document your work accurately.

The ideal candidate will have at least 5 years of experience in IT support, strong technical skills, and excellent communication abilities. The position offers a competitive salary and benefits package.

Qualifications

• 5 years minimum experience in a relevant field.
• Must have a valid driver license and working vehicle.
• Great attitude, team player with a proactive nature.

Responsibilities

• Provide best-in-class technical support to clients on-site.
• Communicate proactively with clients and colleagues.
• Document all work and manage tickets efficiently.

Skills

Client/server knowledge

Microsoft Exchange Administration

Virtual server administration

Excellent communication skills

Ability to troubleshoot ActiveSync

Education

HS diploma

Bachelor's degree

Technical certifications

Tools

ServiceNow

VMware vSphere

Duo Security

Job description

日本アバカス株式会社 is seeking a Site Services Technician in Boston, MA. In this role, you will provide exceptional technical support to Hedge Fund and Private Equity clients, ensuring their operations run smoothly and efficiently. You will handle client issues, collaborate with internal teams, and document your work accurately.

The ideal candidate will have at least 5 years of experience in IT support, strong technical skills, and excellent communication abilities. The position offers a competitive salary and benefits package.