Onsite IT Support Tech – Manufacturing

JobDiva, Inc.; Charleston (SC); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

ACA-compliant supplemental package

Job summary

Primary Talent Partners is seeking a Desktop Technician III for our client in Charleston, SC. This 12-month contract role provides first-level IT support for end users and devices, with onsite responsibilities and a W2 payroll setup.

The candidate will deploy desktops, manage Active Directory accounts, and assist with security tooling and patch management. The ideal candidate has 0–3 years in desktop support, a solid foundation in Windows OS and networking, and strong customer service skills.

Qualifications

• Associate degree or equivalent experience preferred.
• 0-3 years desktop support or IT help desk experience.
• Basic understanding of Windows OS, networking, and Active Directory.
• Experience supporting end users in enterprise environments preferred.

Responsibilities

• Provide first-level IT support for end users in a manufacturing/business setting.
• Resolve desktop, laptop, network, and peripheral issues per enterprise standards.
• Manage ticketing system for incidents and service requests.
• Escalate complex issues to senior staff as needed.
• Assist with device deployment and routine system maintenance.

Skills

Windows 10/11

Windows Server

Active Directory

Endpoint Deployment

Troubleshooting

Customer Service

Time Management

Education

Associate degree in IT or related field

Tools

Tanium

CrowdStrike

Macrium Reflect

Microsoft 365

Job description

Primary Talent Partners is seeking a Desktop Technician III for our client in Charleston, SC. This 12-month contract role provides first-level IT support for end users and devices, with onsite responsibilities and a W2 payroll setup.

The candidate will deploy desktops, manage Active Directory accounts, and assist with security tooling and patch management. The ideal candidate has 0–3 years in desktop support, a solid foundation in Windows OS and networking, and strong customer service skills.