Onsite IT Support Tech I — Startup Factory Ramp

Nypro DR; Prince George (VA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Shift pay differential

Job summary

Jabil is expanding its Prince George, VA operations and seeks an IT Support Technician I to join the onsite startup team. You will provide end-user support for PCs, servers, hardware, and software, helping build the IT environment and support processes from the ground up.

In a dynamic startup setting, you will deploy equipment, configure workstations, and assist with onboarding, collaborating with IT leadership, facilities, and manufacturing.

Qualifications

• Provide technical support to end-users for PC, server, hardware, and software.
• Support startup and ramp activities in a new factory.
• Install and configure PCs and peripherals.
• Administer user accounts with Active Directory.
• Support IT equipment deployment and onboarding during factory build.
• Maintain knowledge base and respond to service desk tickets.

Responsibilities

• Load and verify software packages and updates.
• Troubleshoot and resolve end-user issues in a timely manner.
• Install and configure PCs and peripherals across office and shop floor.
• Manage user accounts via Active Directory and security policies.
• Support procurement and deployment of IT equipment.
• Provide training and technical assistance to users.

Skills

PC configuration

Remote support

Active Directory

End-user support

IT onboarding

Printer/Scanner setup

Education

High School diploma

Tools

MES

SAP RF

Imaging PCs

Job description

Jabil is expanding its Prince George, VA operations and seeks an IT Support Technician I to join the onsite startup team. You will provide end-user support for PCs, servers, hardware, and software, helping build the IT environment and support processes from the ground up.

In a dynamic startup setting, you will deploy equipment, configure workstations, and assist with onboarding, collaborating with IT leadership, facilities, and manufacturing.