Onsite IT Support Team Lead

TEKsystems; Marietta (OH); On-site; USD 40,000 - 70,000; Full time

Job summary

TEKsystems in Marietta, OH is seeking an IT Support Team Lead to oversee daily technology operations and lead a small support team onsite. The role combines leadership, end-user support, and project coordination within a K-12 environment, with an emphasis on customer service and effective communication.

The ideal candidate will have IT leadership experience, strong Windows/AD skills, and the ability to manage multiple priorities.

Qualifications

• Experience leading IT teams or projects.
• Strong desktop/end-user support skills.
• Proficiency with Windows environments and AD.
• Excellent communication and customer service abilities.
• Ability to manage multiple priorities and deadlines.

Responsibilities

• Lead technology projects and oversee daily IT operations.
• Monitor tickets and KPIs; ensure timely updates and closure.
• Coordinate with field technicians and network team on deployments.
• Communicate updates and outages to clients and internal teams.

Skills

IT Leadership

Desktop support

Active Directory

Windows

Customer service

Project coordination

Job description

TEKsystems in Marietta, OH is seeking an IT Support Team Lead to oversee daily technology operations and lead a small support team onsite. The role combines leadership, end-user support, and project coordination within a K-12 environment, with an emphasis on customer service and effective communication.

The ideal candidate will have IT leadership experience, strong Windows/AD skills, and the ability to manage multiple priorities.