Onsite IT Support Specialist — Windows, Network & VPN

S27a; Memphis (TN); On-site; USD 31,684 - 41,328; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Retirement plan options

Performance bonuses

Job summary

S27a in Memphis, Tennessee is seeking a Technical Support Specialist responsible for providing technical assistance and support to end users related to computer systems, hardware, and software. The role includes troubleshooting hardware and software anomalies, converting and installing new systems, and training employees.

Ideal candidates will have a high school diploma or technical certification and minimum experience of four years in an IT role. This position offers an hourly pay ranging from $23.00 to $30.00, alongside benefits including health and dental insurance.

Qualifications

• High School diploma and/or technical degree/certification.
• Minimum of four years of work experience in an IT related position.
• Ability to balance multiple priorities to meet expected response deadlines.

Responsibilities

• Convert and install new hardware and software.
• Troubleshoot hardware and software for anomalies.
• Train workers in use of new software and hardware.

Skills

Excellent verbal and written communication skills

Excellent problem-solving and customer service skills

Strong knowledge of computer systems (desktops/laptops)

Knowledge of Anti-Virus solutions

Experience with Windows 10 and Microsoft Office 365

Education

High School diploma and/or technical degree/certification

Job description

S27a in Memphis, Tennessee is seeking a Technical Support Specialist responsible for providing technical assistance and support to end users related to computer systems, hardware, and software. The role includes troubleshooting hardware and software anomalies, converting and installing new systems, and training employees.

Ideal candidates will have a high school diploma or technical certification and minimum experience of four years in an IT role. This position offers an hourly pay ranging from $23.00 to $30.00, alongside benefits including health and dental insurance.