Onsite IT Support Specialist: Networking & Systems

Booth & Associates, LLC; The Woodlands (TX); On-site; USD 60,000 - 68,000; Full time

Job summary

Booth & Associates, LLC is seeking a Technical Support Specialist to serve as a primary IT contact across six offices. You will install, maintain, and troubleshoot software and systems, work with the IT Manager on solutions, and travel occasionally for onsite support.

The role requires an Associate degree in a related field and at least 2 years of experience, with strong end-user communication and networking basics. In-office position with growth opportunities.

Qualifications

• Associate degree in CS/IT or related field.
• 2 years of applicable experience required.
• Familiarity with remote access desktop programs.
• Experience supporting Windows server environments.

Responsibilities

• Resolve software and hardware issues across multiple offices.
• Provision and deploy workstations, user accounts, and apps.
• Travel to company offices for onsite technical support as needed.
• Assist in creating training materials for troubleshooting and usage.

Skills

End-user support

On-site IT support

Networking basics

Remote troubleshooting

Communication skills

Education

Associate degree in Computer Science / Information Technology / related field

Tools

EasyVista

Samanage

Job description

Booth & Associates, LLC is seeking a Technical Support Specialist to serve as a primary IT contact across six offices. You will install, maintain, and troubleshoot software and systems, work with the IT Manager on solutions, and travel occasionally for onsite support.

The role requires an Associate degree in a related field and at least 2 years of experience, with strong end-user communication and networking basics. In-office position with growth opportunities.