Onsite IT Support Specialist: Hardware & Apps Expert

Bass Pro, LLC; Missouri; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking an IT Support Specialist for Ridgedale, MO at Big Cedar Lodge. This onsite role delivers technical assistance and training to business users to keep applications and hardware running smoothly.

The candidate should have 1–3 years of related experience, a high school diploma or equivalent, and familiarity with Windows Server environments, PMS/Hotel/POS systems, and printer support. On-call rotation may be required.

Qualifications

• Excellent verbal and written communication skills are essential.
• End-to-end user support via phone, onsite, and remote tools.
• Experience in configuring and maintaining business IT systems.

Responsibilities

• Inspects and configures computing equipment to meet user requirements.
• Loads software packages and maintains hardware peripherals.
• Provides training and technical assistance to business users.

Skills

Communication skills

On-site support

VPN troubleshooting

Education

High School Diploma or Equivalent

Tools

Windows Server 2008/2012/2016

Windows 10/11

PMS/Hotel/POS systems

Printer support

Adobe Suites

Office Suite

Helpdesk software

Desktop/Laptop hardware

VPN & remote access

Job description

Bass Pro Shops is seeking an IT Support Specialist for Ridgedale, MO at Big Cedar Lodge. This onsite role delivers technical assistance and training to business users to keep applications and hardware running smoothly.

The candidate should have 1–3 years of related experience, a high school diploma or equivalent, and familiarity with Windows Server environments, PMS/Hotel/POS systems, and printer support. On-call rotation may be required.