Onsite IT Support Specialist – Field Travel

ManpowerGroup; Chico (CA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending?ount

Supplemental Life Insurance

Short Term and Long Term Disability

Business Travel Insurance

401(k), Plus Match

Weekly Pay

Job summary

ManpowerGroup is seeking an IT Support Specialist in Chico, California (onsite) with regional field travel to client sites. You will install and support hardware and software, provide advanced network-level support, and manage onsite/remote implementations for clients.

The role requires strong troubleshooting, customer-focused service, and proficiency with Microsoft Office tools. A valid driver license is required for travel.

Qualifications

• Strong understanding of how servers, PC and Mac, firewalls, switches, and routers function on a network.
• Experience providing technical support with integrity and discretion when handling confidential information.
• Excellent attention to detail, problem-solving ability, and the ability to take ownership of responsibilities.
• Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint, plus strong written and verbal communication skills.
• Valid driver license and good driving record for regional field travel to client sites.

Responsibilities

• Install and support hardware and software applications on network peripherals, Microsoft servers, and PC and Mac environments.
• Provide advanced technical support at the network level, including WAN/LAN connectivity, routers, firewalls, and security.
• Support onsite and remote installation and ongoing support for hardware and software solutions for clients.
• Deliver Windows and Mac OS printing support, including print driver setup following best practices.
• Document work performed in tickets and create configurations in the PSA and other documentation systems.

Skills

Network fundamentals

Troubleshooting

Communication

Customer-focused

Microsoft Office

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

ManpowerGroup is seeking an IT Support Specialist in Chico, California (onsite) with regional field travel to client sites. You will install and support hardware and software, provide advanced network-level support, and manage onsite/remote implementations for clients.

The role requires strong troubleshooting, customer-focused service, and proficiency with Microsoft Office tools. A valid driver license is required for travel.