Onsite IT Support Engineer — Elevate Client Tech

Netrix Global; New Jersey; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive group benefits

Flexible time off

Job summary

Netrix Global seeks an IT Support Engineer in Camden, NJ, to provide onsite IT support for education services. This full-time role involves troubleshooting and supporting various IT environments while ensuring excellent customer service.

The ideal candidate will have a degree in Information Technology, with at least 2 years of hands-on experience and proficiency in various tools and systems. A willingness to learn and adapt to new technologies is essential.

Qualifications

• Proficient with laptop hardware parts replacement and repair.
• Minimum of 2 years related hands-on work experience.
• Experience working directly with end-users.

Responsibilities

• Provide onsite technical support for the Education Services team.
• Troubleshoot and document new and existing customer environments.
• Serve as a technical escalation point for the onsite team.

Skills

Technical support

Troubleshooting

Time management

Customer service

Communication skills

Networking knowledge

Education

Associate degree in Information Technology

Tools

ServiceNOW

Microsoft 365

Google Workspace

Cisco IOS

Meraki

Sonicwall

Job description

Netrix Global seeks an IT Support Engineer in Camden, NJ, to provide onsite IT support for education services. This full-time role involves troubleshooting and supporting various IT environments while ensuring excellent customer service.

The ideal candidate will have a degree in Information Technology, with at least 2 years of hands-on experience and proficiency in various tools and systems. A willingness to learn and adapt to new technologies is essential.