Onsite IT Services Technician: Hardware & Software

Insight; Hanover Park (IL); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Sick time after 90 days

Retirement plans

Job summary

Insight in Hanover Park, IL is seeking a Services Technician - W2 to perform configuration, modification, repair, testing and servicing on IT devices, including hardware and peripherals and software configuration. This on-site role requires strong hardware troubleshooting, imaging software experience, and familiarity with Windows OS.

You will deploy images, configure desktops and laptops, servers, and mobile devices, and support Tier One vendors.

Qualifications

• Bachelor's degree or 2 years related experience and/or training; or equivalent combination of education and experience.
• PCs, messaging and server software applications experience required; LAN/WAN; basic scripting techniques a plus.
• Extensive knowledge of Windows operating systems, vendor diagnostics, imaging software such as Ghost, MDT, or SCCM.
• Minimum of one year hardware troubleshooting experience, including laptops and desktops for Tier One vendors.

Responsibilities

• Configure hardware including desktops, laptops, mobile devices, servers.
• Deploy images and customize software based on provided work instructions.
• Identify and troubleshoot system hardware problems.
• Perform Quality Control inspections.

Skills

Windows OS

Imaging software (Ghost/ MDT/ SCCM)

Scripting basics

Education

BA/BS or 2 years related experience

Tools

Ghost

MDT

SCCM

Job description

Insight in Hanover Park, IL is seeking a Services Technician - W2 to perform configuration, modification, repair, testing and servicing on IT devices, including hardware and peripherals and software configuration. This on-site role requires strong hardware troubleshooting, imaging software experience, and familiarity with Windows OS.

You will deploy images, configure desktops and laptops, servers, and mobile devices, and support Tier One vendors.