Onsite IT Operations Engineer — Biotech Scale-up

Addison Group; South San Francisco (CA); On-site; USD 61,992 - 82,656; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Job summary

A leading staffing firm based in California is seeking a proactive IT Support & Operations Engineer. This contractor role involves ownership of daily IT operations, troubleshooting for Mac and Windows environments, and delivering top-tier support. Applicants should have over 5 years of relevant experience, especially in small-to-medium firms. The successful candidate will thrive in a fast-paced environment and actively contribute to improving IT operations post-IPO. Competitive compensation between $45.00/hr - $60.00/hr is offered.

Qualifications

• 5+ years of experience supporting both Mac and Windows environments.
• Strong experience with O365 and Intune.
• ITIL knowledge preferred.
• Experience in small-to-medium sized companies, preferably biotech.

Responsibilities

• Oversee daily IT operations and ticket flow in Jira.
• Troubleshoot technical issues in MacOS and Windows.
• Provide onsite support and reduce dependence on MSP resources.
• Document and enhance existing workflows.

Skills

Supporting Mac environments

Supporting Windows environments

Problem-solving

Documenting processes

Tools

O365

Intune

Jira

Job description

A leading staffing firm based in California is seeking a proactive IT Support & Operations Engineer. This contractor role involves ownership of daily IT operations, troubleshooting for Mac and Windows environments, and delivering top-tier support. Applicants should have over 5 years of relevant experience, especially in small-to-medium firms. The successful candidate will thrive in a fast-paced environment and actively contribute to improving IT operations post-IPO. Competitive compensation between $45.00/hr - $60.00/hr is offered.