IT Operations Engineer: Scale Global IT Infrastructure

Telemetry Today LLC; Ann Arbor (MI); On-site; USD 85,000 - 110,000; Full time

Job summary

Applied Intuition, Inc. is seeking an IT Operations Engineer to design and build scalable IT infrastructure and deliver first-line technical support across the company. You will oversee onboarding and offboarding and help ensure productive use of technology.

The role requires 4+ years in IT operations, experience with cross‑platform environments, SaaS apps, and security certifications, plus the ability to work under pressure in a fast-paced, in-office setting in the United States.

Qualifications

• 4+ years in IT operations including system administration and desktop support.
• Experience with Google Workspace, or other Active Directory systems.
• Experience supporting Linux, Windows, and Mac systems.
• Knowledge of networking protocols and equipment (VPN, DNS, firewalls, routers, switches).
• Experience deploying, integrating, and administering SaaS applications.
• Ability to operate in high pressure situations and manage multiple priorities.
• Experience in creating IT processes and procedures.
• CompTIA Security+ certification.

Responsibilities

• Design and build out a scalable IT infrastructure for a rapidly growing organization.
• Respond to help desk requests via phone, email, remote access, or onsite support.
• Provide technical assistance for computer systems, networks, software, and hardware.

Skills

IT operations

Windows/Linux/Mac support

Networking concepts

SaaS administration

High-pressure prioritization

IT policy creation

Security+ certification

Job description

Applied Intuition, Inc. is seeking an IT Operations Engineer to design and build scalable IT infrastructure and deliver first-line technical support across the company. You will oversee onboarding and offboarding and help ensure productive use of technology.

The role requires 4+ years in IT operations, experience with cross‑platform environments, SaaS apps, and security certifications, plus the ability to work under pressure in a fast-paced, in-office setting in the United States.