In-Office IT Operations Engineer: Scale & Support Tech

Applied Intuition; Ann Arbor (MI); On-site; USD 85,000 - 110,000; Full time

Job summary

Applied Intuition, Inc. is seeking an IT Operations Engineer in the United States to provide first‑line technical support and to oversee user onboarding and offboarding.

You will help design scalable IT infrastructure and ensure smooth daily IT operations across systems, networks, and software. The role requires 4+ years in IT operations, experience with Google Workspace or AD, multi‑OS support (Linux/Windows/Mac), networking knowledge, SaaS deployment, and CompTIA Security+ certification, with

Qualifications

• 4+ years in IT operations including system administration, server support, project implementation, and desktop support in a fast paced environment.
• Experience with Google Workspace, or other Active Directory systems
• Experience supporting a broad range of computer systems (Linux, Windows, Mac)
• Knowledge of networking protocols and equipment (VPN, DNS, next-gen firewalls, routers, switches, or access points)
• Experience in deploying, integrating, and administration of SaaS applications
• Ability to operate in high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible
• Experience in creating IT processes and procedures
• Bachelors Degree
• CompTIA Security+ certification

Responsibilities

• Design and build out a scalable IT infrastructure for a rapidly growing organization
• Respond to information technology help desk requests and provide assistance via phone, e-mail, remote access, and onsite support, escalating more complex requests to senior staff members
• Provide technical assistance and support for issues related to computer systems, networks, software, and hardware

Skills

IT operations

Active Directory

Linux/Windows/Mac

Networking

SaaS applications

IT processes

Bachelor’s Degree

CompTIA Security+

Education

Bachelor's Degree

Job description

Applied Intuition, Inc. is seeking an IT Operations Engineer in the United States to provide first‑line technical support and to oversee user onboarding and offboarding.

You will help design scalable IT infrastructure and ensure smooth daily IT operations across systems, networks, and software. The role requires 4+ years in IT operations, experience with Google Workspace or AD, multi‑OS support (Linux/Windows/Mac), networking knowledge, SaaS deployment, and CompTIA Security+ certification, with