Computer Repair Technician

NerdsToGo Bellevue WA; San Antonio (TX); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Great culture

Nerd Van access

Growing brand

Job summary

NerdsToGo Bellevue WA is seeking an IT Service Professional to perform onsite configurations, installations and upgrades of PC hardware and software for residential and business clients. You will run technology audits, provide software and OS support on Mac and Windows, and offer proactive remote monitoring for business systems.

Strong field service and customer service skills are essential. NerdsToGo emphasizes a strong team culture and growth opportunities as part of a fast-growing tech

Qualifications

• 2–5 years of experience with Windows-based PCs and networking.
• Strong PC hardware/software troubleshooting knowledge.
• Knowledge of network troubleshooting and configurations.
• Valid driver’s license with clean record; background check required.

Responsibilities

• Onsite computer solutions for Windows-based PCs and Apple computers.
• Offer solutions such as hardware upgrades and remote monitoring to Residential customers and Business customers.
• Network installation and maintenance (wired, wireless, LAN, WAN).
• Data recovery and loss prevention.
• Virus protection and Spyware/Adware removal.
• Computer security enhancement.
• PC Hardware and software fault isolation and repair.
• System repair and upgrades.
• Software upgrade and installation.
• One-on-one training.

Skills

Windows PCs

Networking

Troubleshooting

Customer service

Job description

Company Overview

NerdsToGo is a cool, fast-growing brand that provides computer solutions to residential consumers and small businesses. We service every type of technology from computers, phones, tablets and printers to networks, internet connections, security and much more!

Company Overview

NerdsToGo is a cool, fast-growing brand that provides computer solutions to residential consumers and small businesses. We service every type of technology from computers, phones, tablets and printers to networks, internet connections, security and much more!

Job Summary

The Nerd will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform technology audits, provide software and operating system support on Mac and all versions of Windows, and offer proactive remote monitoring on business systems. The Nerd must have a strong field service background and customer service skills. Nerds must have solid technical skills, good communication skills and the desire to be a part of growing and exciting team.

Responsibilities

• Onsite computer solutions for Windows-based PCs and Apple computers
• Offer solutions such as hardware upgrades and remote monitoring to Residential customers and Business customers
• Network installation and maintenance (wired, wireless, LAN, WAN)
• Data recovery and loss prevention
• Virus protection and Spyware/Adware removal
• Computer security enhancement
• PC Hardware and software fault isolation and repair
• System repair and upgrades
• Software upgrade and installation
• One-on-one training

Qualifications

• 2-5 years of experience with Windows-based PCs (Win7, Win8, Win10) and networking in both residential and business environments
• Strong knowledge of PC troubleshooting and repair, both hardware and software/OS
• Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.)
• Proficiency with peer-to-peer and client/server network configurations and troubleshooting
• Professional, high-energy, customer-oriented work ethic
• Valid driver’s license and a clean driving record
• Must be willing to submit to mandatory background check

Benefits/Perks

• Great culture
• Access to fully branded Nerd Van
• Opportunity to be a part of a growing brand!

Compensation: $13.00 - $15.00 per hour

IT SERVICE PROFESSIONALS

NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a variety of devices. Our professional “Nerds” can help fix your Apple, Android, or Microsoft product, from cracked iPhones to slow or unresponsive laptops and everything in between.

JOIN OUR TEAM AT NERDSTOGO

At NerdsToGo, our technicians don’t just "go to work." Our business model has created a culture of excellence where Nerds are given the opportunity to grow and profit from their skills, while offering a high-standard of professional service to each and every one of our many loyal customers. If you are ready for an opportunity to do what you love doing, have fun, and be part of one of the fastest growing companies in the industry, you’ve come to the right place.

NOW HIRING!

We’re growing fast, so we’re looking for skilled applicants to fill positions throughout the country. If computers, smartphones, and tablets "speak to" you, or if you’re looking to expand your talents and start helping others with their IT problems, NerdsToGo may be the right fit for you.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.