Onsite IT & Network Specialist

Kimberly-Clark

Maumelle (AR)

In loco

USD 75.000 - 95.000

Tempo pieno

4 giorni fa

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Descrizione del lavoro

Kimberly-Clark is seeking an IT Infrastructure professional to join our on-site mill team in a position focused on network and server support, PC deployment, and day-to-day IT administration. You will manage imaging, asset inventory, and printer/fleet services while coordinating with multiple IT teams on security and uptime.

The role requires strong Windows OS/Server and SQL skills, Cisco networking knowledge, and experience with ServiceNow.

Competenze

Associate degree or equivalent experience with proven technical skills.
Minimum 5 years of relevant technical experience, or 7-9+ years of hands-on IT work with proven skills.
Proficient in troubleshooting computer issues across Windows OS and Server environments.
Knowledgeable in Cisco networking, LAN/WAN, wireless networks, and firewalls.
Proficient with Microsoft Office, Office 365, SharePoint, and mobile devices.
Ticketing system management for Incident and Request tracking (e.g.: Service Now)
Able to work onsite in person.

Mansioni

Network Support: Installs and supports network equipment with guidance from Network Operations team.
Server Support / Maintenance: Coordinates or performs New Physical or Virtual Server installation, IOS Upgrades, critical patching, and maintenance with assistance from the Server Team.
PC Support / Deployment: End to end roadmap ownership including; ordering, imaging, troubleshooting, and maintaining accurate inventory management through Service-Now.
Printing Services: Manage multi-function device and printer fleet – Procures and provides basic support, escalates issues to printer vendor.
Unified Communications (Voice/Video) Support: Installs and supports UC equipment with assistance from UC Operations team.
Mobility Services: Assist with new equipment requests and some configuration.
Surplus Coordination: Documents and coordinates IT hardware surplus equipment process for inventory purposes and asset disposal.
Provides operational support to the Mill related computer systems and installed applications, resolves minor infrastructure problems, and escalates higher impact issues.
Leads the planning and execution of Mill infrastructure projects.
Manages and coordinates local Infrastructure vendors work at site.
Ensures LAN/WAN and related computer systems are compliant within established control procedures.
Review and control access to MDF and other sensitive areas with established control procedures.
Maintains site IT Business Continuity Plan.
Maintains a 1 to 3-year IT plan.
Liaison between Mill and Technology Teams.
Seeks out and relays future technology recommendations between mill and centralized technology teams.
Coordinates technology recommendations and changes from other IT teams.
Performs site IT administration support, requests new employee accounts (LAN, email, etc.), provides IT on-boarding training. Procures IT infrastructure components according to KC established procurement process.
Provides education to Mill users on KC available technologies and their proper use.
Manages communication plan for recent technologies implementations.
Facilitates collaboration between stakeholders who share common objectives.
Demonstrates a commitment to quality performance through personal example by adopting a customer-based philosophy in the level of service provided.
Demonstrates an analytical and systematic approach to problem solving.
Rapidly absorbs new technical information and applies it effectively.