Onsite IT Network Operations Engineer – Game‑Day Ready

Blue Mantis; Philadelphia (Philadelphia County); On-site; USD 90,000 - 130,000; Full time

Job summary

Blue Mantis is seeking a highly skilled IT Network Operations Engineer to support enterprise-class data centers and ensure high availability of network infrastructure. You will monitor systems, lead incident resolution, and implement security best practices across on‑premises and cloud environments.

The role emphasizes cross‑site collaboration, game‑day readiness, and documentation of topology and procedures to sustain performance and reliability for critical operations.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or equivalent hands-on experience.
• CCNA and CCNP ITIL certifications preferred.
• Experience in a complex multisite environment.
• Ability to provide game day support on major holidays.

Responsibilities

• System Monitoring: Leverage SolarWinds and DataDog to ensure network reliability and performance.
• Incident Management: Lead network-related incident resolution, ensuring SLAs are met and escalating issues when necessary.
• Security Best Practices: Implement and support secure networking solutions, ensuring robust protection in on-premise and cloud environments.
• Documentation: Create and maintain detailed network documentation, including topology maps and procedures for troubleshooting.

Skills

Cisco Nexus/Arista/Meraki Switches

Cisco Wireless Controllers

Windows/Linux/Unix environments

ServiceNOW ticketing

Firewalls

Routing protocols

Network monitoring (SolarWinds)

Automation & scripting

Scripting languages (Python/PowerShell

Education

Bachelor’s degree in CS/IT or equivalent

CCNA/CCNP and ITIL certifications

Tools

SolarWinds

DataDog

ServiceNOW

Job description

Blue Mantis is seeking a highly skilled IT Network Operations Engineer to support enterprise-class data centers and ensure high availability of network infrastructure. You will monitor systems, lead incident resolution, and implement security best practices across on‑premises and cloud environments.

The role emphasizes cross‑site collaboration, game‑day readiness, and documentation of topology and procedures to sustain performance and reliability for critical operations.