Onsite IT Lead – Manufacturing Infra & End-User

Volvo Group; Hagerstown (MD); On-site; USD 128,000 - 158,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Paid time off

Retirement matching

Volvo University

Work-life programs

Job summary

Volvo Group Digital Technology & Operations seeks an Onsite IT Manager to lead IT infrastructure and end-user services supporting Powertrain manufacturing in Hagerstown and remanufacturing in Middletown, PA, and Charlotte, NC. This onsite role requires coordinating with global partners and delivering reliable IT services for 24x7 operations.

You will manage the OnSite IT team, drive continuous improvement, and align IT activities with Volvo’s strategic goals.

Qualifications

• 5-10 years of experience in IT infrastructure and end user services, preferably for a global manufacturer.
• Experience managing people preferred. Proven success in developing and coaching people required.
• Bachelor’s degree in information technology or related field is preferred or the equivalent combination of education, training, and experience.

Responsibilities

• Lead and manage the OnSite IT team.
• Prioritize team activities.
• Lead Continuous Improvement efforts.
• Prepare team members for growth.
• Understand and connect Volvo’s strategies to day-to-day performance.
• Establish the OnSite IT Team as a trusted partner in developing all site users IT skills.
• Manage the site IT Infrastructure (Data centers, servers, network, etc.) with a focus on reliability and performance.
• Manage site End User Services and IT equipment along with our partners.
• Manage IT disturbances with a focus on a speedy return to normal operations.
• Participate as member of The wider Hagerstown D&I Team and The OnSite NA Regional Management Team.
• Evaluate technology risks, ensure mitigation plans, and elevate when necessary.
• Manage the site IT infrastructure costs along with our Finance team.

Skills

IT infrastructure

End user services

People management

Education

Bachelor’s degree in information technology or related field

Job description

Volvo Group Digital Technology & Operations seeks an Onsite IT Manager to lead IT infrastructure and end-user services supporting Powertrain manufacturing in Hagerstown and remanufacturing in Middletown, PA, and Charlotte, NC. This onsite role requires coordinating with global partners and delivering reliable IT services for 24x7 operations.

You will manage the OnSite IT team, drive continuous improvement, and align IT activities with Volvo’s strategic goals.