Onsite IT Lab Technician: Hardware, Imaging & Repairs
Insight
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Job summary
Insight Public Sector is seeking an Integration Lab Service Technician to perform configuration, repair, testing and servicing of IT devices onsite in Fort Worth, TX. The role focuses on hardware and software configuration, imaging, and quality control to ensure client satisfaction.
The ideal candidate will have a Bachelor's degree or two years of related experience, experience with Windows OS and imaging tools like Ghost/MDT/SCCM, and at least one year of hardware troubleshooting across laptops
Qualifications
- Bachelor's degree or 2 years related experience; PC’s, messaging and server software applications experience required.
- Windows OS, vendor diagnostics, imaging software such as Ghost, MDT, or SCCM knowledge.
- Minimum of one year hardware troubleshooting experience including laptops and desktops for Tier One vendors.
Responsibilities
- Configure desktops, laptops, mobile devices, servers.
- Deploy images and customize software per work instructions.
- Identify and troubleshoot system hardware problems.
- Perform Quality Control inspections.
- Provide Lab Management with daily/weekly productivity reports.
- Navigate SAP and Excel for order processing.
- Maintain and protect Insight assets and property across parts and tools.
- Escalate problems to Lab Management when needed.
- Represent Insight professionally with clients and associates.
- Ensure accurate billing documentation for projects.
Skills
Education
Tools
Job description
Insight Public Sector is seeking an Integration Lab Service Technician to perform configuration, repair, testing and servicing of IT devices onsite in Fort Worth, TX. The role focuses on hardware and software configuration, imaging, and quality control to ensure client satisfaction.
The ideal candidate will have a Bachelor's degree or two years of related experience, experience with Windows OS and imaging tools like Ghost/MDT/SCCM, and at least one year of hardware troubleshooting across laptops
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