Onsite IT Technician – Fort Worth Hardware Repair Pro

Insight; Fort Worth (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

Insight is seeking an Associate Technician Flex to be fully onsite at our Fort Worth, TX office. You will diagnose and repair hardware, install and test systems, and handle technical documentation to support billing and compliance.

Ideal candidates have 2-5 years in IT support, strong communication skills, and an IT certificate or diploma. A+ and experience with HP/Dell/Lenovo hardware are preferred.

Qualifications

• IT-related certificate or diploma is required.
• 2-5 years of troubleshooting or IT support experience.
• Strong communication, organizational, customer service and problem-solving skills.
• A+ certification is preferred.
• Experience as certified HP, Dell or Lenovo technician is preferred.

Responsibilities

• Diagnose and repair hardware and peripheral issues using efficient, cost-effective solutions to minimize downtime.
• Install and test hardware, ensuring everything works and following instructions.
• Complete all required technical documentation for billing, product returns, and compliance.
• Support Insight's depot programs such as Hot Swap and Repair.

Skills

IT support

Troubleshooting

Customer service

Education

IT certificate/diploma

Tools

HP certification

Dell certification

Lenovo certification

Job description

Insight is seeking an Associate Technician Flex to be fully onsite at our Fort Worth, TX office. You will diagnose and repair hardware, install and test systems, and handle technical documentation to support billing and compliance.

Ideal candidates have 2-5 years in IT support, strong communication skills, and an IT certificate or diploma. A+ and experience with HP/Dell/Lenovo hardware are preferred.