Onsite IT Helpdesk & Classroom AV Technician

SCS Tech; South Carolina; On-site; USD 28,000 - 41,000; Full time

Job summary

University of South Carolina in Columbia, SC is seeking an IT Support Technician to assist faculty, staff, and students within the College of Nursing. The role is onsite, lasts two months with a possibility of extension, and operates as a W2 position.

The technician will diagnose and resolve issues with Windows and macOS, printers, peripherals, and classroom AV equipment, support onboarding and offboarding, and help ensure reliable technology for classrooms and meetings.

Qualifications

• High school diploma or equivalent and demonstrated knowledge or experience supporting computers, technology, or end users.
• Basic knowledge of computer hardware, software, operating systems, and peripherals.
• Ability to troubleshoot common computer and technology problems.
• Familiarity with Windows environments.

Responsibilities

• Provide frontline technical support to faculty, staff, and students in person, remotely, and through the College's service-request process.
• Diagnose and resolve issues involving Windows/macOS, software, peripherals, network, printers, and displays.
• Assist with workstation setup, onboarding/offboarding, and equipment deployment.
• Document work performed and escalate issues requiring advanced troubleshooting or access.
• Support classroom AV, conferencing systems, and meeting spaces; ensure readiness for use.

Skills

Troubleshooting

Customer service

On-site support

Communication

Education

High school diploma

Associate degree or technical certification

Job description

University of South Carolina in Columbia, SC is seeking an IT Support Technician to assist faculty, staff, and students within the College of Nursing. The role is onsite, lasts two months with a possibility of extension, and operates as a W2 position.

The technician will diagnose and resolve issues with Windows and macOS, printers, peripherals, and classroom AV equipment, support onboarding and offboarding, and help ensure reliable technology for classrooms and meetings.