Onsite IT Field Technician: Networking & End-User Support

Insight Global

Houston (TX)

On-site

USD 48,000 - 68,000

Full time

5 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Insight Global is seeking an experienced IT Field Support Technician to provide onsite technical support for a major network integration and ongoing IT operations in Panama. The role serves as the primary hands-on IT resource at the local site, supporting end-user computing while collaborating with remote teams across network, cybersecurity, infrastructure, and telecommunications.

The ideal candidate is a strong Level 2 technician with 5+ years in IT, solid networking fundamentals, and hands-on

Qualifications

5+ years of IT support, field support, desktop support, or infrastructure experience.
Strong Level 2 desktop and end-user computing support experience.
Hands-on knowledge of networking fundamentals: firewalls, IP addressing, DNS, switches.
Ability to explain and troubleshoot network concepts to cross-functional teams.

Responsibilities

Serve as the primary onsite IT support resource for the Panama location.
Provide Level 2 field and desktop support for end users, hardware troubleshooting, and deployment.
Support network integration activities and assist remote network teams onsite.
Perform hands-on support with firewalls, IP addressing, DNS, and switches.
Act as onsite support for network, infrastructure, cybersecurity, and other teams.