Onsite IT Field Technician: Install & Troubleshoot

Connected Technology, LLC

Town of Islip (NY)

On-site

USD 50,000 - 70,000

Full time

3 days ago
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Benefits offered by this job

401(k) matching
Bonus based on performance
Competitive salary
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development

Job summary

Connected Technology, LLC is seeking a dependable Field Services Technician to install and service IT and security systems across Long Island and nearby New York locations. You will install cabling, cameras, access control, wireless networks, and VoIP systems; troubleshoot Windows and Microsoft 365; and support senior engineers on client sites.

Ideal candidates have 1–3+ years in IT/field service, strong customer service, and the ability to lift 50 lbs.

Qualifications

  • 1-3+ years of IT, low-voltage, telecom, field service or related experience.
  • Strong customer service skills.
  • Ability to think independently and solve problems.
  • Valid driver license and reliable transportation.
  • Ability to lift 50 lbs and use ladders safely.

Responsibilities

  • Install cabling, cameras, access control devices, wireless networks, computers, printers, and VoIP systems.
  • Troubleshoot Windows, Microsoft 365 and networking issues.
  • Document work in the ticketing platform.
  • Assist with office moves and technology refresh projects.
  • Provide on-site support and assist senior engineers on client sites.

Skills

Customer service
Troubleshooting
Problem solving
Independent thinker
Valid driver license

Tools

Microsoft 365
Windows OS
Ticketing system

Job description

Connected Technology, LLC is seeking a dependable Field Services Technician to install and service IT and security systems across Long Island and nearby New York locations. You will install cabling, cameras, access control, wireless networks, and VoIP systems; troubleshoot Windows and Microsoft 365; and support senior engineers on client sites.

Ideal candidates have 1–3+ years in IT/field service, strong customer service, and the ability to lift 50 lbs.

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