Onsite IT Field Technician I

Henry Schein; New Berlin (WI); Presencial; USD 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Onsite work at New Berlin location

Work with corporate IT

Descripción de la vacante

Henry Schein, Inc. in New Berlin, Wisconsin, is seeking an on-site IT Support professional to diagnose employee calls, install and troubleshoot computer systems, and support distribution equipment within the facility.

The role emphasizes user security, system maintenance, and collaboration with corporate IT on escalated issues, with a typical 2–4 year experience range and a Bachelor's degree expectation.

Formación

• Bachelor's degree or global equivalent in related discipline.
• Typically 2–4 years of related professional experience.
• Intermediate level professional; developing knowledge within own discipline.

Responsabilidades

• Coordinate, diagnose and troubleshoot incoming employee calls.
• Install, configure, and troubleshoot fiber cables, cabinets, system devices, servers, and peripheral equipment.
• Assist in the set up and conduct extensive controlled testing on all new technologies within the facility.
• Interact with corporate IT on escalated issues.
• Troubleshoot, repair, and perform general maintenance, testing, installation, and upgrade to computer systems and peripheral equipment throughout the facility.
• Establish user IDs and appropriate security levels for all business users within the facility.

Conocimientos

Windows OS

MS Office

AS/400

Mobile Device Management

Troubleshooting

Communication skills

Educación

Bachelor's degree

Herramientas

Windows OS

MS Office

AS/400

Mobile Device Management

Descripción del empleo

Henry Schein, Inc. in New Berlin, Wisconsin, is seeking an on-site IT Support professional to diagnose employee calls, install and troubleshoot computer systems, and support distribution equipment within the facility.

The role emphasizes user security, system maintenance, and collaboration with corporate IT on escalated issues, with a typical 2–4 year experience range and a Bachelor's degree expectation.