IT Field Technician - On Call - Salt Lake City, UT - Hiring Now

Geeks on Site; South Jordan (UT); Hybrid; USD 55.104 - 61.992; Teilzeit

Benefits dieser Stelle

Flexible scheduling

National brand recognition

Remote tech support team

Zusammenfassung

A technology support company is seeking an On-Call IT Field Technician in South Jordan, UT, to provide on-site technical support. The role requires 2+ years of experience in IT support, familiarity with troubleshooting both Windows and macOS systems, and the ability to work independently. Compensation is between $40–$45 per hour with flexible scheduling options. Ideal for tech-savvy individuals with a reliable vehicle and personal tools.

Qualifikationen

• 2+ years of field IT support experience, including computer and printer work.
• Knowledge of error code troubleshooting and printer brands.
• Ability to work independently and maintain a professional demeanor.

Aufgaben

• Diagnose and repair hardware and software issues on Windows and macOS systems.
• Resolve boot errors and operating system issues.
• Set up or troubleshoot Wi-Fi and wired internet connections.

Kenntnisse

Field IT support experience

Windows troubleshooting

macOS troubleshooting

Printer error code troubleshooting

Customer communication

Tools

Bootable USB

Screwdriver set

Jobbeschreibung

On-Call IT Field Technician – Salt Lake City, UT

Geeks on Site is hiring an independent contractor to provide on-site technical support to residential and small business customers across multiple U.S. cities. This is a flexible, on-call role with no guaranteed hours.

About The Role

Field IT technicians will troubleshoot and repair PCs and Macs, resolve network issues, and support printers and scanners. Technicians will work independently, dispatch to customer sites, and complete service calls efficiently and professionally.

Key Responsibilities

• Diagnose and repair hardware and software issues on Windows and macOS systems.
• Resolve boot errors, operating system issues, and login problems.
• Set up or troubleshoot Wi-Fi and wired internet connections.
• Replace or upgrade hardware components such as HDD, RAM, and cooling fans.
• Configure or connect printers and scanners (Canon, HP, Brother, etc.).
• Address common printer error codes (e.g., ink absorber, paper feed, connectivity).
• Perform general maintenance on multifunction printers (MFPs).
• Reinstall operating systems using bootable USBs or recovery media.
• Install remote tools or shortcuts as requested.
• Communicate clearly with customers and provide basic post-service support.
• Document service visits and escalate complex issues as needed.

Requirements

• 2+ years of field IT support experience, including computer and printer work.
• Familiarity with Canon, HP, and other common printer brands.
• Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts).
• Experience with both Windows (10/11) and macOS troubleshooting.
• Must have personal tools (bootable USB, screwdriver set, etc.).
• Reliable vehicle and valid driver's license.
• Smartphone with camera and data for documentation and communication.
• Ability to work independently and maintain a professional demeanor.

Compensation & Benefits

• $40–$45 per hour for on-site work.
• Flexible scheduling – accept only the jobs that match your route and availability.
• National brand recognition and continuous job offers.
• Dispatch and tech support team available to assist remotely.

What to Expect After You Apply

• Intro call – a recruiter will contact you for a quick chat.
• Onboarding – complete paperwork and tax forms electronically.
• Background check – mandatory before activation.
• Set your availability – enter your availability in our tech portal.
• Start receiving jobs – you’ll be dispatched jobs based on proximity & skills.

Join Our Technician Network

If you’re a reliable, tech‑savvy field technician with hands‑on printer experience and a flexible schedule, we’d love to hear from you.