Onsite IT Engineer & Remote Support Specialist

NerdsToGo; Alabama; On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Great culture

Brand growth opportunity

Nerd Van access

Franchise expansion potential

Overtime available

Job summary

NerdsToGo is hiring an IT Service Professional to deliver on-site computer solutions for Windows and Apple devices. You’ll perform hardware upgrades, remote monitoring, and basic network/configuration tasks for small to mid-sized businesses, ensuring uptime and secure systems.

Ideal candidates have 3–5 years of PC and networking experience, strong customer service skills, and a valid driver’s license. This is a full-time on-site role with growth opportunities across a national brand.

Qualifications

• 3-5 years of experience with Windows PCs and networking in residential or business environments.
• Strong PC troubleshooting and repair skills, hardware and software.
• Proficiency with network configurations and basic admin tasks.

Responsibilities

• Onsite solutions for Windows PCs and Apple computers.
• Hardware upgrades and remote monitoring for business clients.
• Install/maintain networks (LAN/WAN, DNS, DHCP, TCP/IP).
• Data recovery and loss prevention.
• Virus protection and spyware removal.
• System repair and upgrades.
• One-on-one training.
• Server deployment using Cloud Infrastructure.
• Domain configuration with hybrid on-premise Active Directory.

Skills

Windows-based PCs

Networking

PC troubleshooting

Customer service

Field service

Tools

Active Directory

Job description

NerdsToGo is hiring an IT Service Professional to deliver on-site computer solutions for Windows and Apple devices. You’ll perform hardware upgrades, remote monitoring, and basic network/configuration tasks for small to mid-sized businesses, ensuring uptime and secure systems.

Ideal candidates have 3–5 years of PC and networking experience, strong customer service skills, and a valid driver’s license. This is a full-time on-site role with growth opportunities across a national brand.