Onsite IT & Communications Technician - JOC Specialist

Saic; Colorado Springs (CO); On-site; USD 80,000 - 120,000; Full time

Job summary

SAIC seeks a Communications Technician onsite in Colorado Springs to provide immediate IT support for NORAD/NITES. The role supports NIPR/SIPR, VDI, and network/server troubleshooting for senior civilian and military staff.

Responsibilities include Active Directory management, Windows OS configuration, printer management, and O365 entitlement provisioning. Collaboration across civilian, contractor, and military teams is essential for mission success.

Qualifications

• Bachelor's degree or 6–8 years of related experience.
• DoD 8750 compliance and IAT Level 2 (Security+CE).
• Active Secret clearance required with TS/SCI eligibility.

Responsibilities

• Modify permissions, policies, and security groups in Active Directory.
• Perform Windows OS configurations, imaging, remote management, and updates.
• Manage printers and network printing capabilities across servers.
• Handle DEPO services for O365 entitlements and mailbox management.
• Configure and maintain VMware Horizon/VDI environments.
• Create and update knowledge base articles for Tier 0–2 support.
• Use Ivanti for documentation and issue resolution.
• Collaborate with multiple teams including contractors and military personnel.
• Install and upgrade software per IT policies; monitor system performance.
• Maintain SOPs and conduct routine hardware/software audits.

Skills

Active Directory

Windows OS

Hyper-V

VDI

Security best practices

Education

Bachelor's degree in related field

High School diploma with 6-8 years experience

Tools

Ivanti

VMware Horizon

Print Management Servers

Job description

SAIC seeks a Communications Technician onsite in Colorado Springs to provide immediate IT support for NORAD/NITES. The role supports NIPR/SIPR, VDI, and network/server troubleshooting for senior civilian and military staff.

Responsibilities include Active Directory management, Windows OS configuration, printer management, and O365 entitlement provisioning. Collaboration across civilian, contractor, and military teams is essential for mission success.