Onsite ISO 9001 Quality Advisor - Process Improvement

Swingtech; Washington (District of Columbia); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

15 PTO days

11 paid holidays

Medical Insurance with 3 options (HSA)

Dental Insurance

Vision Insurance

Short Term and Long-Term Disability

Life insurance and AD&D

Supplemental Life Insurance

Critical Care and Accident Insurance

Pet Insurance

Employee Assistance Program

401k with 4% company deferral

Annual Training Budget $1500

Referral bonus $1500

Annual merit and discretionary bonus

Job summary

Swingtech invites applications for an ISO 9001 Quality Management Advisor to lead quality documentation and guidance on international standards for a federal program. The role is onsite and requires US citizenship with a Secret clearance.

The selected candidate will identify, analyze, and resolve issues affecting service quality and support development and continuous improvement of quality management processes and documentation.

Qualifications

• 10+ years of specific relevant experience.
• Master’s degree or 16 years of experience.
• Expertise in ISO practices, quality management, and international documentation standards.
• Experience leading development or maintenance of ISO-related documentation.
• Experience identifying, analyzing, and resolving problems affecting service quality.
• An ISO-related credential.

Responsibilities

• Lead development, review, and maintenance of ISO-related quality documentation.
• Apply international documentation and quality-management standards to program operations.
• Support implementation and maintenance of an ISO-aligned quality management system.
• Identify, analyze, and resolve problems that could affect service quality.
• Conduct quality reviews, process assessments, gap analyses, and root-cause analyses.
• Develop or review quality plans, procedures, process documentation, and corrective actions.
• Apply Lean Six Sigma methods to improve service quality and operational efficiency.
• Advise program leadership and federal stakeholders on quality risks and improvement opportunities.
• Monitor quality issues and support corrective and preventive actions.
• Promote continuous improvement across program operations.

Skills

ISO practices

Quality management

Problem solving

Leadership

Education

Master’s degree in related field or 16 years experience

ISO-related credential

Job description

Swingtech invites applications for an ISO 9001 Quality Management Advisor to lead quality documentation and guidance on international standards for a federal program. The role is onsite and requires US citizenship with a Secret clearance.

The selected candidate will identify, analyze, and resolve issues affecting service quality and support development and continuous improvement of quality management processes and documentation.