Onsite Inventory & Vending Specialist

MSC Industrial Direct Co.,Inc.; Wisconsin; Presencial; USD 28 000 - 43 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401K and stock purchasing programs

Tuition reimbursement opportunities

Paid time away for holidays, vacations

Resumo da oferta

MSC Industrial Supply Co. is seeking an On-Site Service Specialist level 1 to provide exceptional customer service and manage inventory at a large customer location in Fond Du Lac, WI.

You will support procurement, order placement, and MSC ControlPoint Solutions, including VMI and vending, ensuring smooth daily operations. You will log activities in Salesforce, maintain stock levels, collaborate with account teams, and mentor junior staff.

Qualificações

• High School Diploma or equivalent required.
• Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service.
• Proficiency in Microsoft Office and general computer literacy.
• Understanding of MSC solutions, products, and services.

Responsabilidades

• Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs.
• Perform ordering, product put-away, and inventory optimization.
• Promote MSC customer loyalty through solution support and CARE program execution.
• Maintain 6S standards across all solution equipment and areas.
• Log daily activities in Salesforce (SFDC).
• Ensure appropriate stock levels (min/max) are maintained.
• Receive, unpack, and restock products at all points of use.
• Engage with customer contacts to ensure solution retention and satisfaction.
• Drive product expansion through spot buys and incremental growth opportunities.
• Collaborate with account teams to enhance customer satisfaction and identify future projects.
• Lead repair and maintenance of vending solution equipment to company standards.
• Use routing software to follow planned schedules and document activities.
• Mentor and guide less experienced associates to resolve issues and promote MSC culture.
• Maintain up-to-date knowledge of all inventory management solutions.
• Participate in special projects and perform additional duties as required.
• Maintain high customer satisfaction ratings in line with company standards.
• Accurately track time using MSC-approved time management tools.

Conhecimentos

Telephone sales

Outside sales

Storeroom/inventory management

Customer service

Formação académica

High School Diploma

Ferramentas

Microsoft Office

Salesforce (SFDC)

Descrição da oferta de emprego

MSC Industrial Supply Co. is seeking an On-Site Service Specialist level 1 to provide exceptional customer service and manage inventory at a large customer location in Fond Du Lac, WI.

You will support procurement, order placement, and MSC ControlPoint Solutions, including VMI and vending, ensuring smooth daily operations. You will log activities in Salesforce, maintain stock levels, collaborate with account teams, and mentor junior staff.