Onsite Inventory & Vending Specialist

MSC Industrial Supply Co.; Olyphant (Lackawanna County); On-site; USD 28,000 - 42,000; Full time

Job summary

MSC Industrial Supply Co. in Olyphant, PA, is seeking an On-Site Service Specialist level 1 to deliver top-tier customer service and manage inventory at large client locations.

You will support procurement, order placement, and MSC ControlPoint Solutions including VMI and vending, collaborating with customers and internal teams. The ideal candidate has a high school diploma, at least two years in sales or inventory roles, strong communication, and solid knowledge of MSC solutions.

Qualifications

• High School Diploma or equivalent required.
• Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service.
• Knowledge of technical customer solutions.
• Proven track record of success and strong performance.
• Excellent customer service and sales skills.
• Strong problem-solving and critical thinking abilities.
• Proficiency in Microsoft Office and general computer literacy.
• Excellent verbal and written communication skills.
• Understanding of MSC solutions, products, and services.

Responsibilities

• Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs.
• Perform ordering, product put-away, and inventory optimization.
• Promote MSC customer loyalty through solution support and CARE program execution.
• Maintain 6S standards across all solution equipment and areas.
• Log daily activities in Salesforce (SFDC).
• Ensure appropriate stock levels (min/max) are maintained.
• Receive, unpack, and restock products at all points of use.
• Engage with customer contacts to ensure solution retention and satisfaction.
• Drive product expansion through spot buys and incremental growth opportunities.

Skills

Telephone sales experience

Customer service

Problem solving

Verbal and written communication

Technical solution knowledge

Microsoft Office

Inventory management

Education

High School Diploma or equivalent

Tools

MS Office

Job description

MSC Industrial Supply Co. in Olyphant, PA, is seeking an On-Site Service Specialist level 1 to deliver top-tier customer service and manage inventory at large client locations.

You will support procurement, order placement, and MSC ControlPoint Solutions including VMI and vending, collaborating with customers and internal teams. The ideal candidate has a high school diploma, at least two years in sales or inventory roles, strong communication, and solid knowledge of MSC solutions.