Onsite Inventory & Customer Solutions Specialist

Grainger; Franklin Township (NJ); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, vision, and life ins.

PTO and company holidays

401(k) retirement plan with company %

Employee discounts and tuition support

Maternity/paternity leave programs

Job summary

Grainger seeks a full-time On-Site Service Representative for the Somerset/New Brunswick, NJ area. You will support customers by managing inventories, delivering outstanding service, and driving account growth through the KeepStock program.

You will travel between customer locations, stock products, resolve issues quickly, and collaborate with sales partners to expand Grainger's MRO solutions while maintaining safety and route compliance.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60lbs and/or work in difficult positions.
• Have and maintain a valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Service multiple customer locations.
• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Skills

Customer service

Inventory management

Route planning

Problem solving

Valid driver's license

Physical stamina

Education

High School Diploma

Job description

Grainger seeks a full-time On-Site Service Representative for the Somerset/New Brunswick, NJ area. You will support customers by managing inventories, delivering outstanding service, and driving account growth through the KeepStock program.

You will travel between customer locations, stock products, resolve issues quickly, and collaborate with sales partners to expand Grainger's MRO solutions while maintaining safety and route compliance.