Onsite Inventory & Customer Service Rep (Part-Time)

Grainger; Reading (Berks County); On-site; USD 30,000 - 45,000; Part time

Benefits offered by this job

Day-one benefits

Paid time off

401(k) Retirement Savings Plan

Employee discounts

Tuition reimbursement

Maternity & parental leave

Job summary

Grainger is hiring an On-Site Service Representative in the Blandon, PA area. This part-time role supports multiple customer locations by stocking product, delivering outstanding service, and driving account growth through inventory management.

The OSR will follow routes, maintain stock levels, and identify improvement opportunities while adhering to safety guidelines. A valid driver’s license and ability to lift up to 60 lbs are required.

Qualifications

• 3 years' experience in selling or service environment.
• Ability to lift 25 to 60lbs and/ or work in difficult positions.
• Collaboration and problem-solving skills.
• Have and maintain a valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Service multiple customer locations.
• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Skills

Customer service

Problem solving

Teamwork

Sales support

Education

High School Diploma

Job description

Grainger is hiring an On-Site Service Representative in the Blandon, PA area. This part-time role supports multiple customer locations by stocking product, delivering outstanding service, and driving account growth through inventory management.

The OSR will follow routes, maintain stock levels, and identify improvement opportunities while adhering to safety guidelines. A valid driver’s license and ability to lift up to 60 lbs are required.