On-Site Service & Inventory Specialist

Grainger; Somerset (AL); On-site; USD 34,000 - 44,000; Full time

Job summary

Grainger in the Somerset/New Brunswick, NJ area is hiring a full-time On-site Service Representative to support customers by managing their inventory, delivering outstanding service, and driving KeepStock program adoption.

The OSR will service multiple locations, stock products, resolve issues promptly, and collaborate with sales partners to expand Grainger offerings. A valid driver's license and ability to lift 25–60 lbs are required.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60lbs and/or work in difficult positions.
• Collaboration and problem-solving skills.
• Have and maintain a valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Service multiple customer locations
• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Job description

Grainger in the Somerset/New Brunswick, NJ area is hiring a full-time On-site Service Representative to support customers by managing their inventory, delivering outstanding service, and driving KeepStock program adoption.

The OSR will service multiple locations, stock products, resolve issues promptly, and collaborate with sales partners to expand Grainger offerings. A valid driver's license and ability to lift 25–60 lbs are required.