Onsite Intake Coordinator: Seamless Access to Mental Health Care

Clinical & Support Options Inc; Cincinnati (OH); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Professional development opportunities

Growth opportunities

Job summary

God Restoring Order (GRO) Community in Cincinnati seeks an Intake Coordinator to manage initial client registration, verify insurance, and gather medical histories to determine appropriate care levels. You will collaborate with mental health staff to ensure a smooth entry into services and a supportive client experience.

The role requires handling referrals, scheduling intake appointments, and providing urgent support to distressed patients, all within an onsite setting.

Qualifications

• Bachelor’s degree in psychology, social work, or related field is required.
• High school diploma may be acceptable depending on experience.
• Experience with Electronic Health Records (EHR) systems is preferred.

Responsibilities

• Review, process, and track incoming referrals from various sources.
• Screen clients for service appropriateness and conduct interviews regarding mental health history and current needs.
• Verify insurance eligibility, obtain prior authorizations, and schedule intake appointments with clinical staff.
• Work with clinical teams for case assignment and link clients to appropriate community resources.
• Provide urgent intervention and support over the phone to patients in distress.

Skills

Exceptional communication

Empathy

Ability to manage multiple tasks

Proficiency in EHR systems

Education

Bachelor’s degree in psychology, social work, or related field

High school diploma may be acceptable depending on experience

Job description

God Restoring Order (GRO) Community in Cincinnati seeks an Intake Coordinator to manage initial client registration, verify insurance, and gather medical histories to determine appropriate care levels. You will collaborate with mental health staff to ensure a smooth entry into services and a supportive client experience.

The role requires handling referrals, scheduling intake appointments, and providing urgent support to distressed patients, all within an onsite setting.