Onsite Inside Sales & Customer Support Specialist

Snavely Forest Products Inc; Dallas (TX); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

PTO

401K with match

ESOP program

TeleDoc

Hinge Health

Driver refunds

Job summary

Snavely Forest Products Inc in Dallas, TX is seeking an Inside Sales Support to bridge our outside sales team with customers. The role focuses on communicating product features, pricing, and ensuring accurate order processing.

An on-site position emphasizing customer service and a best-in-class experience. Responsibilities include supporting daily sales operations, building customer relationships, and handling quotes and claims promptly.

Qualifications

• Strong communication skills.
• Team collaboration.
• Persuasive teaching style to communicate products and services.
• Experience with inside sales and customer service is preferred.

Responsibilities

• Support the daily sales operations of a building materials distribution center.
• Build solid relationships with customers and co-workers based on trust and competence.
• Handle detailed work quickly and correctly in a fast-paced environment.
• Utilize the DMSi Agility software for order and purchasing entry and customer info.
• Maintain customer pricing records and ensure accurate order entry.
• Follow up on quotes and handle customer service claims promptly.

Skills

Strong communication

Team collaboration

Persuasive teaching style

Tools

Microsoft Office Suite

Job description

Snavely Forest Products Inc in Dallas, TX is seeking an Inside Sales Support to bridge our outside sales team with customers. The role focuses on communicating product features, pricing, and ensuring accurate order processing.

An on-site position emphasizing customer service and a best-in-class experience. Responsibilities include supporting daily sales operations, building customer relationships, and handling quotes and claims promptly.