Inside Sales Support Pro — Employee-Owned & Growth

Weekes Forest Products, Inc; Town of Jackson (WI); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Family medical benefits

Stock ownership program

Paid time off

8 paid holidays

Dental insurance

401k and Roth 401k with employer match

Life & Disability Insurance

Vaccination not required

Job summary

Weekes Forest Products, Inc. is seeking an Inside Sales Support team member to bridge our outside sales team and customers, ensuring accurate order processing and excellent service. You will communicate product features, benefits, and pricing while maintaining strong relationships.

The role supports daily sales operations, handling quotes and claims promptly, utilizing Agility, and upholding our ownership culture as a 100% employee-owned company.

Qualifications

• Minimum 3 years of inside sales, customer service and/or marketing experience.
• Experience with Microsoft Office Suite (Excel, Outlook, Word).
• Prior inside sales and customer service experience preferred in building materials or related industry.

Responsibilities

• Support the daily sales operations of a building materials distribution center.
• Work with customers and co-workers to build solid relationships based on trust and competence.
• Able to handle detailed work quickly and correctly.
• Support a fast-paced environment with multiple projects going simultaneously.
• Utilize the DMSi software Agility, for order entry, purchasing entry, and customer information.
• Follow established guidelines, structure, and policies, while working with and for others
• Maintain customer pricing records.
• Accurate order entry
• Follow up all quotes and handle customer service claims in a timely manner.
• Other duties as assigned.

Skills

Interpersonal skills

Sales process understanding

Critical thinking

Prioritizing & deadlines

Multitasking

Tools

DMSi Agility

Microsoft Office

Job description

Weekes Forest Products, Inc. is seeking an Inside Sales Support team member to bridge our outside sales team and customers, ensuring accurate order processing and excellent service. You will communicate product features, benefits, and pricing while maintaining strong relationships.

The role supports daily sales operations, handling quotes and claims promptly, utilizing Agility, and upholding our ownership culture as a 100% employee-owned company.