Onsite I-9 Support Specialist — Bilingual

Vertical Screen Inc.; Warminster Township (Bucks County); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K

FSA

Voluntary life/disability insurance

Paid lunch breaks

Paid time off

Paid holidays

Training program

Overtime options

Casual dress code

Flexible scheduling

RushBus service

Referral bonus

Partner/ neighborhood discounts

Job summary

Vertical Screen, Inc. is seeking an I-9 Document Witness to serve as a subject matter expert on Form I-9 completion within the i9Success team. This in-office role is based in Warminster, PA with a 12pm-8pm shift on Mon, Wed, Thurs, Fri, and Sat, or a 12pm-8pm M-F, or 10am-6pm M-F schedule.

The position pays $16/hr for M-F schedules, with an extra $1.80/hr for Saturday-inclusive schedules ($17.80 total/hour).

Qualifications

• Bilingual in Spanish preferred.
• Excellent time management and organizational skills.
• Proficiency in MS Office Suite including Outlook, Word, and Excel.
• Attention to detail and reliability to complete tasks accurately.
• Strong communication skills, both oral and written, with empathy.
• Uphold professional manners at work.
• Must have strong telephone skills.
• Must maintain confidential information and follow procedures.
• Able to manage multiple tasks during a scheduled period.

Responsibilities

• Works within our i9Success product; completes Forms I-9 and handles applicant contact during workflow.
• Manages incoming emails, calls, and chats; investigates issues to determine proper resolution.
• Assists subjects to process and complete Form I-9.
• Keeps knowledge base updated with product knowledge and policies.
• Meets performance targets and contributes to team goals.
• Identifies when to escalate issues to appropriate internal staff.

Skills

Spanish

Time management

MS Office

Attention to detail

Communication

Professionalism

Phone skills

Confidentiality

Multi-tasking

Education

High school diploma or equivalent

Job description

Vertical Screen, Inc. is seeking an I-9 Document Witness to serve as a subject matter expert on Form I-9 completion within the i9Success team. This in-office role is based in Warminster, PA with a 12pm-8pm shift on Mon, Wed, Thurs, Fri, and Sat, or a 12pm-8pm M-F, or 10am-6pm M-F schedule.

The position pays $16/hr for M-F schedules, with an extra $1.80/hr for Saturday-inclusive schedules ($17.80 total/hour).