I-9 Specialist & Customer Support (On-site)

Vertical-Screen,-Inc.; Warminster Township (Bucks County); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401K plan with generous company match

Flexible spending accounts

Paid time off

Paid holidays

Paid training program

Job summary

Vertical Screen, Inc in Warminster, PA is hiring an I-9 Document Witness to be a subject matter expert on Form I-9 completion within the i9Success team. This is an in-office role located in Warminster, PA, with a schedule that includes a Saturday shift.

The position offers $16/hour plus $1.80/hour ($17.80 total/hour) for those on the standard Saturday schedule, with a 12pm-8pm shift (Mon, Wed, Thurs, Fri, Saturday; Tue/Sun off).

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Bilingual in Spanish preferred.
• Proficiency with MS Office (Outlook, Word, Excel).
• Strong time management and organizational skills.
• Excellent written and verbal communication; ability to empathize and maintain confidentiality.

Responsibilities

• Completes Forms I-9 and handles applicant contact during workflow.
• Manages incoming emails, calls, and chats; investigates issues for proper resolution.
• Works with subjects to process and complete Form I-9.
• Maintains knowledge base and stays updated on product knowledge and policies.
• Meets individual and team performance targets.
• Identifies when to escalate to appropriate internal staff.

Skills

Bilingual in Spanish

Time management

Organizational skills

MS Office Suite (Outlook, Word, Excel)

Attention to detail

Communication skills

Telephone skills

Confidentiality

Multitasking

Education

High school diploma or equivalent

College degree preferred

Tools

MS Office Suite

Job description

Vertical Screen, Inc in Warminster, PA is hiring an I-9 Document Witness to be a subject matter expert on Form I-9 completion within the i9Success team. This is an in-office role located in Warminster, PA, with a schedule that includes a Saturday shift.

The position offers $16/hour plus $1.80/hour ($17.80 total/hour) for those on the standard Saturday schedule, with a 12pm-8pm shift (Mon, Wed, Thurs, Fri, Saturday; Tue/Sun off).