Onsite HR Implementation Specialist – Talent & HR

AptaChem Consulting LLC; City of Rochester (NY); On-site; USD 46,000 - 58,000; Full time

Job summary

Paylocity is seeking an HR Consultant I for our Rochester, NY office. This is a 100% in-office position with no remote work.

The role focuses on evaluating client needs and configuring HR applications to meet those needs, including data conversion, performance management, onboarding, and self-service portal coordination. Responsibilities include guiding clients through HR product implementations, providing excellent customer service, and coordinating with internal Paylocity teams.

Qualifications

• Bachelor’s degree in human resources or related field preferred.
• Previous customer service or client interfacing role preferred.
• Willingness to perform a full range of tasks and projects under supervision.
• Strong interpersonal communication, writing and organizational skills.
• Ability to handle confidential information with sensitivity.
• Solid understanding of Microsoft Office Suite and Excel.

Responsibilities

• Help clients with simple setups strategically integrate the full suite of HR products and solutions within our Paylocity application through the use of effective project management coupled with a consultative HR approach.
• Provide industry leading customer service.
• Conduct an introduction call to verify contracted HR products, understand client priorities and craft a suggested timeline for the implementation of all HR products.
• Conduct an alignment call to answer HR product specific questions, collect HR data and configuration requirements.
• Work directly with clients to assist in the day-to-day functions supporting our HR solutions throughout the implementation process.
• Research and provide guidance in the interpretation of human resource policies.

Skills

Customer service

Interpersonal skills

Writing

Organizational skills

Problem solving

Time management

Microsoft Office

Excel

Education

Bachelor’s degree in human resources or related fields

Tools

Microsoft Office Suite

Excel

Job description

Paylocity is seeking an HR Consultant I for our Rochester, NY office. This is a 100% in-office position with no remote work.

The role focuses on evaluating client needs and configuring HR applications to meet those needs, including data conversion, performance management, onboarding, and self-service portal coordination. Responsibilities include guiding clients through HR product implementations, providing excellent customer service, and coordinating with internal Paylocity teams.