Onsite HR Generalist — Employee Services Lead

RIGHT NOW HEATING and AIR CONDITIONING; Caldwell (ID); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Paid Vacation Plan

401(k) Retirement Plan with company

Medical, Dental, Vision

Company Life Insurance

Disability Insurance

Critical Illness Insurance

FSA – Flexible Spending Account

Company issued iPad and iPhone

Career growth opportunity

Job summary

Apex Service Partners in Caldwell, Idaho, is seeking an Onsite Employee Services (HR) Generalist to support the Idaho market’s HR operations. The ESS will promote HR practices and initiatives that foster an employee-oriented, high-performance culture.

The role reports to the Regional Director of Employee Services and involves implementing HR services, policies, and programs, plus assisting teams with HR initiatives on-site across multiple locations.

Qualifications

• 3+ years of experience in an HR related role, with emphasis on onboarding/orientation/employee engagement
• 1-2 years of experience in basic employee conflict resolution processes
• Experience in ADP and iCIMS
• Experience with employee/customer facilitation, interactions, and correspondence
• Strong customer service skills
• Experience with employee training and development programs
• Excellent verbal and written communication skills
• Excellent organizational skills and superior attention to detail
• Ability to multi-task, work independently, and maintain confidentiality
• Strong computer skills including proficiency with Microsoft Word, Excel, and Outlook

Responsibilities

• Provide administrative support to the Human Resources department for multiple locations/entities, including data entry, application support, filing, reporting, managing email inboxes, maintaining employee records, and answering basic HR related inquiries from employees via email and over the phone.
• Manage the hiring process for new employees by running background screenings and issuing drug screenings, tracking hiring compliance against anticipated start dates, completing all pre-hire screenings, and ensuring candidates complete all required compliance documents and processes.
• Communicate and coordinate start dates, equipment and system access setup, uniform issuance, and completion of new hire paperwork, across multiple companies/locations. The primary system of record is ADP.
• Lead virtual orientation for regional new hire classes, ensuring a top-notch employee experience.
• Coordinate and lead Safety initiatives, pairing with site teams, regional teams, and TPA teams to maintain and secure location, fleet, and employee safety initiatives.
• Coordinate employee engagement initiatives to support retention efforts within the region, leading training, employee connections, 30/60/90-day feedback sessions and resolving basic employee complaints.
• Pair with Director to investigate, report on, and resolve legal, compliance and employee relations issues, as they arise.

Skills

Onboarding/orientation

Employee engagement

Customer service

Communication

Organizational skills

Confidentiality

Multi-tasking

Problem solving

Team collaboration

Tools

ADP

iCIMS

Microsoft Word

Excel

Outlook

Job description

Apex Service Partners in Caldwell, Idaho, is seeking an Onsite Employee Services (HR) Generalist to support the Idaho market’s HR operations. The ESS will promote HR practices and initiatives that foster an employee-oriented, high-performance culture.

The role reports to the Regional Director of Employee Services and involves implementing HR services, policies, and programs, plus assisting teams with HR initiatives on-site across multiple locations.