Employee Services Generalist

RIGHT NOW HEATING and AIR CONDITIONING; Caldwell (ID); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Paid Vacation Plan

401(k) Retirement Plan with company

Medical, Dental, Vision

Company Life Insurance

Disability Insurance

Critical Illness Insurance

FSA – Flexible Spending Account

Company issued iPad and iPhone

Career growth opportunity

Job summary

Apex Service Partners in Caldwell, Idaho, is seeking an Onsite Employee Services (HR) Generalist to support the Idaho market’s HR operations. The ESS will promote HR practices and initiatives that foster an employee-oriented, high-performance culture.

The role reports to the Regional Director of Employee Services and involves implementing HR services, policies, and programs, plus assisting teams with HR initiatives on-site across multiple locations.

Qualifications

• 3+ years of experience in an HR related role, with emphasis on onboarding/orientation/employee engagement
• 1-2 years of experience in basic employee conflict resolution processes
• Experience in ADP and iCIMS
• Experience with employee/customer facilitation, interactions, and correspondence
• Strong customer service skills
• Experience with employee training and development programs
• Excellent verbal and written communication skills
• Excellent organizational skills and superior attention to detail
• Ability to multi-task, work independently, and maintain confidentiality
• Strong computer skills including proficiency with Microsoft Word, Excel, and Outlook

Responsibilities

• Provide administrative support to the Human Resources department for multiple locations/entities, including data entry, application support, filing, reporting, managing email inboxes, maintaining employee records, and answering basic HR related inquiries from employees via email and over the phone.
• Manage the hiring process for new employees by running background screenings and issuing drug screenings, tracking hiring compliance against anticipated start dates, completing all pre-hire screenings, and ensuring candidates complete all required compliance documents and processes.
• Communicate and coordinate start dates, equipment and system access setup, uniform issuance, and completion of new hire paperwork, across multiple companies/locations. The primary system of record is ADP.
• Lead virtual orientation for regional new hire classes, ensuring a top-notch employee experience.
• Coordinate and lead Safety initiatives, pairing with site teams, regional teams, and TPA teams to maintain and secure location, fleet, and employee safety initiatives.
• Coordinate employee engagement initiatives to support retention efforts within the region, leading training, employee connections, 30/60/90-day feedback sessions and resolving basic employee complaints.
• Pair with Director to investigate, report on, and resolve legal, compliance and employee relations issues, as they arise.

Skills

Onboarding/orientation

Employee engagement

Customer service

Communication

Organizational skills

Confidentiality

Multi-tasking

Problem solving

Team collaboration

Tools

ADP

iCIMS

Microsoft Word

Excel

Outlook

Job description

Overview

Employee Services Generalist

Apex Service Partners -We are not just another HVAC service provider -we'rea team of passionate professionals dedicated to delivering exceptional service to our valued customers.We'repassionate about people, collaborative in our approach, and believe in staying scrappy while having fun. Here,you'llfind a work environment that feels like family, where every team member is valued and empowered to succeed.

Currently seeking an Onsite Employee Services (HR) Generalistto support the Idaho Market. The Apex Service Partners Employee Services (HR) Generalist supports the day-to-day operations of the Employee Services department. The ESG will promote HR practices andobjectivesthat provide an employee-oriented, high-performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce. Reporting directly to the Regional Director of Employee Services, the ESS will support the implementation of services, policies, and program, andassistteam members with HR initiatives.

This role is 100% onsite based in Caldwell, with light travel across the Idaho Market.

Duties/Responsibilities:

• Provide administrative support to the Human Resources department for multiple locations/entities, including data entry, application support, filing, reporting, managing email inboxes,maintainingemployee records, and answering basic HR related inquiries from employees via email and over the phone.
• Manage the hiring process for new employees by running background screenings and issuing drug screenings, tracking hiring compliance againstanticipatedstart dates, completing all pre-hire screenings, and ensuring candidates complete all required compliance documents and processes.
• Communicate and coordinate start dates, equipment and system access setup, uniform issuance, and completion of new hire paperwork, across multiple companies/locations. The primary system of record is ADP.
• Lead virtual orientation for regional new hire classes, ensuring a top-notch employee experience.
• Coordinate and lead Safety initiatives, pairing with site teams, regional teams, and TPA teams tomaintainand secure location, fleet, and employee safety initiatives.
• Coordinate employee engagement initiatives to support retention efforts within the region, leading training, employee connections, 30/60/90-day feedback sessions and resolving basic employee complaints.
• Pair withDirectorto investigate, report on, and resolve legal, compliance and employee relations issues, as they arise.

Experience/Qualifications:

• 3+ years of experience in an HR related role, with emphasis on onboarding/orientation/employee engagement
• 1-2 years of experience in basic employee conflict resolution processes
• Experience in ADP and iCIMS
• Experience with employee/customer facilitation, interactions, and correspondence
• Strong customer service skills
• Experience with employee training and development programs
• Excellent verbal and written communication skills
• Excellent organizational skills and superior attention to detail
• Ability to multi-task, work independently, andmaintainconfidentiality
• Strong computer skills includingproficiencywith Microsoft Word, Excel, and Outlook

Personal Characteristics:

• Analytical – finds meaning and action in numbers, and is data-driven
• Excellent communicator – written and oral
• Stellar time management and organizational skills
• Resourceful – figures out how to achieve results creatively with finite resources
• Thrives in a nimble, lean, unstructured, fast-paced entrepreneurial environment
• Works collaboratively and energetically
• Impeccable integrity and ethical standards
• Self-aware, accepting, honest, open, and respectful of others
• Ability to create and execute on processes for professionalizing family-owned businesses using best practices
• An undying commitment to personal growth and development

Physical Demands:

• Stand/Sit: Must be able toremainin stationary position 50% of thetime
• May berequiredto bend, climb (Stairs/Ladders), do repetitive motion, kneel, reach, squat, stand, crawl, walk, and run
• May berequiredto drive and sit forlong periodsof time
• Must be able to maneuver up to25 lb. by lifting, carrying, pushing

What We Offer!

• Paid Vacation Plan
• 401(k) Retirement Plan with company match
• Medical, Dental, Vision (For Employee and Eligible Family Members)
• Company Life Insurance
• Supplemental Life Insurance
• Supplemental AD&D
• Disability (Short Term and Long Term) Insurance
• Critical Illness Insurance
• FSA – Flexible Spending Account
• Company issued iPad and iPhone
• Employee Discounts
• Career growth opportunity
• Employee Referral Bonuses available

PAY TRANSPARENCY:

The hourly pay opportunity for this role ranges $60K-$120K DOE. The actual pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. Other rewards may include incentive plan opportunities and annual bonus eligibility.

We provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. Please note that thecompensation information is a good faith estimate for this position. It assumes a rate based on location and experience.

Apex Service Partners is anEqual Opportunity Employer. Weprovideequal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status,gender, gender identity, citizenship status, age, veteran status, or disability. We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.

Posted Max Pay Rate

USD $120,000.00/Yr.

Posted Min Pay Rate

USD $60,000.00/Yr.