Onsite HR Generalist — Data-Driven & Employee-Focused

ITC Federal, LLC; Fairfax (VA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health, Dental and Vision

401(k)

Tuition Reimbursement

Flexible Spending Account (FSA)

11 Paid Federal Holidays

3 weeks' Paid Time Off

Job summary

ITC Federal, LLC in Fairfax, VA is seeking an HR Generalist to support day-to-day HR operations, onboarding, offboarding, benefits guidance, reporting, and compliance with an onsite presence.

The role requires strong organizational skills, confidentiality, and the ability to manage HR data and inquiries while delivering accurate, timely service to employees, managers, and leadership. You will be a primary contact for HR questions and help drive engagement across the workforce.

Qualifications

• B/A or B/S degree in related field, preferred.
• 3 years of experience in a HR Admin/Support role.
• Proficiency in Microsoft Office, word, excel, outlook and email management.
• Good working knowledge of HCM Software; ADP preferred.
• Excellent organizational and administrative skills, with the ability to work independently and meet deadlines in a fast-paced environment.
• Ability to anticipate needs and make proactive suggestions for improvement.
• Working knowledge of human resource principles, practices, and procedures.
• Strong working knowledge of HRIS administration and record retention.
• Professional, positive, and confident demeanor with excellent interpersonal and communication skills with the ability to form effective relationships with individuals at all levels; Demonstrated accuracy of data administration with keen attention to detail.
• Ability to demonstrate confidentiality and respect when handling sensitive issues.
• Commitment to staying current on HR laws and best practices. HR certification credentials are a plus.

Responsibilities

• Maintain and update the HR system of record, ensuring the accuracy and integrity of employee data.
• Manage end-to-end new employee onboarding, including coordinating and conducting new hire orientation including all in person activities.
• Manage company swag inventory and coordinate distribution to employees, including onboarding and special initiatives.
• Manage all employee offboarding activities, including employee communications, system access updates, and coordination of company asset retrieval processes.
• Conduct employee separation interviews; analyze and summarize key themes, trends, and opportunities for improvement.
• Administer the HR ticketing system, ensuring employee inquiries are addressed in a timely, efficient, and customer-focused manner.
• Serve as a primary point of contact for employee questions, providing guidance on benefits, policies, and procedures, and escalating complex matters to HR Managers as appropriate.
• Act as the primary point of contact for employment and unemployment verification requests, security employment verifications and related HR inquiries.
• Support annual HR processes, including open enrollment, compliance training, and performance evaluation cycles.
• Generate and provide HR reports for auditing, compliance, and monitoring of employee data and training completion.
• Create, track, and analyze monthly HR metrics for submission to the Vice President, Human Resources; identify trends and areas of focus.
• Draft, prepare, and distribute internal HR communications.
• Coordinate receipt and distribution of company mail and packages, ensuring timely and accurate delivery.
• Provide day-to-day administrative and operational support to the HR team across general HR functions.
• Address and resolve low-level employee relations matters in accordance with company policies and procedures.
• Aligned with the HR function, serves as the onsite point of contact for employees, candidates, and visitors, exercising sound judgment to address inquiries and direct matters to the relevant stakeholders.
• Maintain a professional, well-organized office environment that supports productivity and engagement.
• Proactively manage office and kitchen inventory, anticipating needs and providing recommendations as appropriate.
• Partner with HR and leadership to identify and resolve workplace operations’ needs, supporting a positive and efficient work environment.
• Other duties and special projects as assigned.

Skills

HR data management

Onboarding

Employee relations

Communication skills

Organizational skills

Education

B/A or B/S degree in related field

Tools

ADP

Microsoft Office

Job description

ITC Federal, LLC in Fairfax, VA is seeking an HR Generalist to support day-to-day HR operations, onboarding, offboarding, benefits guidance, reporting, and compliance with an onsite presence.

The role requires strong organizational skills, confidentiality, and the ability to manage HR data and inquiries while delivering accurate, timely service to employees, managers, and leadership. You will be a primary contact for HR questions and help drive engagement across the workforce.