HR Generalist

ITC Federal, Inc.; Fair Oaks (VA); On-site; USD 65,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Tuition reimbursement

Flexible Spending Account (FSA)

11 paid federal holidays

3 weeks' paid time off

Job summary

ITC Federal, Inc. is seeking an HR Generalist to support day-to-day HR operations onsite in Fairfax, VA. You will manage onboarding, employee relations, HR data integrity, benefits guidance, and routine compliance activities, with a focus on timely, compliant HR service delivery.

The role requires 3 years in HR Admin/Support, strong organizational skills, and proficiency in Microsoft Office and ADP. An onsite presence and ability to handle confidential information are essential.

Qualifications

• B/A or B/S degree in related field preferred.
• 3 years of experience in a HR Admin/Support role.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Good working knowledge of HCM Software; ADP preferred.
• Excellent organizational and administrative skills; ability to work independently.
• Ability to maintain confidentiality and handle sensitive information.
• HR laws and best practices awareness; HR certification credentials are a plus.

Responsibilities

• Maintain and update the HR system of record with data accuracy.
• End-to-end onboarding; coordinate new hire orientation and in-person activities.
• Manage swag inventory and distribution to employees.
• Oversee offboarding activities including communications and asset retrieval.
• Conduct separation interviews and summarize trends for improvement.
• Administer HR ticketing system and respond to inquiries promptly.
• Advise employees on benefits, policies, and procedures; escalate as needed.
• Handle employment/unemployment verifications and related inquiries.
• Support annual HR processes like open enrollment and compliance training.
• Generate HR reports for audits, compliance, and metrics.
• Create and distribute internal HR communications.
• Coordinate mail and package distribution; maintain office operations.
• Provide day-to-day HR support across functions.
• Address low-level employee relations per policy; onsite HR point of contact.
• Maintain a professional office environment and inventory management.
• Collaborate with leadership to address workplace operations needs.

Skills

Microsoft Office

HRIS administration

ADP

Data confidentiality

Interpersonal skills

Organizational skills

Education

B.A./B.S. degree in related field

HR certification (a plus)

Tools

ADP

HCM Software

Job description

Overview

JOB TITLE: HR GeneralistPOSITION INFORMATION: Full-Time PositionLOCATION: Fairfax, VA; 100% OnsiteBENEFITS: Health, Dental, and Vision, 401(k), Tuition Reimbursement, Flexible Spending Account (FSA), 11 Paid Federal Holidays, 3 weeks' Paid Time Off

ITC Federal, LLC (ITC) connects technology advancements in automation and AI, customer experience, and financial services to solve government mission challenges, enabling smoother operational efficiency and bolstering national security. We leverage the latest technology innovations and proven approaches to better serve the mission and support the DHS, DOJ, and DoW workforce, customers, and programs, regardless of scale or complexity. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.

The HR Generalist is a key member of the Human Resources team responsible for supporting day-to-day HR operations and administering core HR programs across the employee lifecycle. This role ensures the accuracy and integrity of HR data, manages onboarding and offboarding processes, responds to employee inquiries, and helps drive consistent, compliant, and employee-focused HR service delivery with an onsite presence. Serving as a primary point of contact for HR support, the HR Generalist contributes to employee engagement, reporting and metrics, compliance activities, and internal communications. This position requires strong organizational skills, attention to detail, sound judgment with confidential information, and the ability to work effectively in a fast-paced environment.

Responsibilities

• Maintain and update the HR system of record, ensuring the accuracy and integrity of employee data.
• Manage end-to-end new employee onboarding, including coordinating and conducting new hire orientation including all in person activities.
• Manage company swag inventory and coordinate distribution to employees, including onboarding and special initiatives.
• Manage all employee offboarding activities, including employee communications, system access updates, and coordination of company asset retrieval processes.
• Conduct employee separation interviews; analyze and summarize key themes, trends, and opportunities for improvement.
• Administer the HR ticketing system, ensuring employee inquiries are addressed in a timely, efficient, and customer-focused manner.
• Serve as a primary point of contact for employee questions, providing guidance on benefits, policies, and procedures, and escalating complex matters to HR Managers as appropriate.
• Act as the primary point of contact for employment and unemployment verification requests, security employment verifications and related HR inquiries.
• Support annual HR processes, including open enrollment, compliance training, and performance evaluation cycles.
• Generate and provide HR reports for auditing, compliance, and monitoring of employee data and training completion.
• Create, track, and analyze monthly HR metrics for submission to the Vice President, Human Resources; identify trends and areas of focus.
• Draft, prepare, and distribute internal HR communications.
• Coordinate receipt and distribution of company mail and packages, ensuring timely and accurate delivery.
• Provide day-to-day administrative and operational support to the HR team across general HR functions.
• Address and resolve low-level employee relations matters in accordance with company policies and procedures.
• Aligned with the HR function, serves as the onsite point of contact for employees, candidates, and visitors, exercising sound judgment to address inquiries and direct matters to the relevant stakeholders.
• Maintain a professional, well-organized office environment that supports productivity and engagement.
• Proactively manage office and kitchen inventory, anticipating needs and providing recommendations as appropriate.
• Partner with HR and leadership to identify and resolve workplace operations’ needs, supporting a positive and efficient work environment.
• Other duties and special projects as assigned.

Qualifications

• B/A or B/S degree in related field, preferred.
• 3 years of experience in a HR Admin/Support role.
• Proficiency in Microsoft Office, word, excel, outlook and email management.
• Good working knowledge of HCM Software; ADP preferred.
• Excellent organizational and administrative skills, with the ability to work independently and meet deadlines in a fast-paced environment.
• Ability to anticipate needs and make proactive suggestions for improvement.
• Working knowledge of human resource principles, practices, and procedures.
• Strong working knowledge of HRIS administration and record retention.
• Professional, positive, and confident demeanor with excellent interpersonal and communication skills with the ability to form effective relationships with individuals at all levels; Demonstrated accuracy of data administration with keen attention to detail.
• Ability to demonstrate confidentiality and respect when handling sensitive issues.
• Commitment to staying current on HR laws and best practices. HR certification credentials are a plus.

WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment.

ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.